Elegant Lingerie, Dresses, Swimwear & Bodysuits
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Elysian Open Back Bodysuit - Red
Sexy Nurse Outfit – Zip Lingerie Dress
French Maid Set– Lace Apron Lingerie
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FAQs & Support
We know buying online can feel tricky. Use these collapsible tabs to learn about shipping, returns, payment methods, current promotions and more.
How much is shipping, and how fast does it arrive?
How much is shipping, and how fast does it arrive?
- Free delivery on all orders.
- Orders ship within 3–5 business days (Mon–Fri, excl. holidays)
Delivery Times
- UK: 4–7 business days after dispatch
- USA, CA, and AU: 5-9 business days after dispatch
- EU 6-15 business days after dispatch
Have a question or comment? Reach out anytime via WhatsApp or email us at support@lunestre.com. Our team is always here to help!
Can I return or exchange my order? What’s the deadline?
Can I return or exchange my order? What’s the deadline?
Returns & Exchanges
Window: Request within 30 days of delivery
Condition: Unused, in original packaging with tags
Defects/Damage: Report within 14 days, keep packaging & send photos
How to Return
Email support@lunestre.com with your order number and reason
We’ll provide a UK return label or international instructions.
Refunds & Exchanges
Refunds: Issued to your payment method within 5–7 business days of receipt and inspection
Exchanges: Treated as a new order; any price difference will be invoiced
Learn more in our full FAQ
Have a question or comment? Reach out anytime via WhatsApp or email us at support@lunestre.com. Our team is always here to help!
Which payment methods do we accept (and is checkout secure)?
Which payment methods do we accept (and is checkout secure)?
Payments & Security
- Cards: Visa, MasterCard, AmEx, Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Protection: SSL encryption site-wide; PCI-compliant payment processing
Are there any ongoing discounts, promo codes, or loyalty rewards?
Are there any ongoing discounts, promo codes, or loyalty rewards?
Sign up for our newsletter for 10% off your first order. Follow us on email and social for limited-time sitewide offers.
Learn more
How do I track my package once it’s shipped?
How do I track my package once it’s shipped?
You’ll get an email with a tracking link once your order ships. Didn’t see it within 48 hrs? Check spam or email us at support@lunestre.com.
